William James once said “Whenever you are in conflict, there is one factor that can either damage your relationship or deepen your relationship. That factor is attitude”. According to the survey out 10% of the conflict happen due to the different opinions while 90% happen because of the wrong tone. As a Management student and the future manager, you will be responsible to resolve the conflict that has taken place at the work without affecting the production of the employees. But right before you reach that destination, your instructor will ask you to write a case study on the conflict management to ensure you fully understand the topic and its impact on an organization. You can take the to learn more about it.