BookMyEssay Delivers Quality!
As a reputable assignment writing service Provider Company, BookMyEssay has been delivering the top-quality assignments to students. Our prime motive is to provide ultimate support to the students who want to achieve great milestones in their academic careers. We fulfill all the academic requirements of the students.
However, sometimes in the rare case scenario, things could lead to some unexpected circumstances. To deal with these situations is the best possible way; BookMyEssay provides the following provisions for ease of understanding. We keep our policies transparent and crystal clear so that none of our clients face any kind of troubles. We are entitled to take full responsibility for our mistakes. Please read the following terms and conditions carefully, as it complements the legally binding agreement between the client and our company.
In the following context, “we”, “our” and “us” refers to the bookmyessay.com; “you” refers to the client or the student, whosoever is availing the services from our website.
Cancellation Policy
If you are planning to cancel your order before our writers start working on it, there is a cancellation charge of 25% shall be imposed on the total amount decided between you and the company. Moreover, if our assignment providers have already begun the work on the assignment then you have two options. You can either ask us to continue the work on your project or our company would deduct the equivalent amount to the work done by our writers. This amount is charged along with the 25% cancellation charge. We have made this policy for the writers who are investing their time to work on your assignments. The writers deserve to get the remuneration of the work they have already been assigned.
Payment Issues
After making a booking on our website, if the payment has got deducted from your account and you still haven’t got the receipt, then it is recommended for you to contact our support team. This happens due to some technical glitches. They would provide you with a valid receipt as soon as possible.
In case, you get charged twice while the payment is processing on the website then we are liable to provide you a full refund of the additional amount. We have a separate customer support team that would assist you in such circumstances. Do not hesitate to contact us. You can simply send us both the receipts and we shall transfer the additional amount to your account.
The Revision or Rework Policy
The work done by our expert writers is always up-to-the-mark. But very rarely the situation occurs when Universities and Colleges disapprove the work. In such cases, the students often fail to get passing grades. If anything like this happens, the students have some special rights. All the students who are taking our writing services have the right to avail our rework policy. We aim to provide you with completely satisfactory work. We never charge a single penny in the name of the additional cost. You have unlimited trails to avail our rework policy. The 100% satisfaction policy guarantees that our company would continue to accept rework until 30 days of assignment initial submission date. We would not accept any kind of revision request post the stated time frame i.e. after 30 days.
Our experts also offer a 100% refund if you are not satisfied with the content of the assignment or if we failed to deliver it as per your requirements. Though our expert writers strictly follow the instructions and guidelines mentioned by the clients, if this happens then you can claim for refund. This is a completely logical process. For this, you just have to mail us where we lack. Make sure that it is for an appropriate reason. Once our experts would approve the reason, we would process your refund within 3 to 5 business days back in your account. All the refunds will be made through online mediums. You can either take a refund back in your PayPal Wallet or directly in the bank account.
Delayed Work
While booking an assignment on BookMyEssay.com website, we request our clients to submit all the assignment details and additional materials that are necessary for creating a good quality assignment. Sometimes the ordered assignment could be delayed due to the unavailability of the writer and significant material. However, we always make our best efforts to deliver the entire work before the committed deadline. The punctuality rate of our website is above 95%. In these situations, you can reach out to customer support. There is always a genuine issue for the late submission of the assignment. If this situation occurs, your next order of the same value is on us. We would provide your next assignment free of cost.
If you are booking your assignment on our website make sure that you are providing all the documents necessary for creating a good quality assignment. Our writers completely rely on the instructions for writing assignments right according to your requirements. We try our best to help you achieve good grades. If there is unavailability of any kind important documents and your request for the refund shall not be entertained for the refund process of unsatisfying service closure.
If you still have any kind of queries related to our refund policy then kindly contact us. We would clarify all your doubts without any hassle.