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Quality Management in Australian Automobile Manufacturers



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Table of Content

  • Chapter 1: Introduction
  • Chapter 2: Project Objective
  • Chapter 3: Project Scope
  • Chapter 4: Literature Review
    • 4.1 Market Analysis of Australian Automobile Industry
    • 4.2 Issues of Quality Management in Australian Automobile industry
    • 4.3 Training for Quality Management in Australian Automobile Industry
    • 4.4 Improvement for Quality Management in Australian Automobile Industry
  • Chapter 5: Conclusion
  • References
  • Appendix

Chapter 1: Introduction

The increase in the competition around the globe it is necessary for the automobile industries to improve the quality of the products efficiently. It is now essential for the industries to use the proper tools for the improvement of the quality management and the tools which are essential according to the needs and requirements of the Australian Automobile Industry. The Australian Automobile Industry requires more strategic stability in terms of the quality management to improve its competitive advantage in the market. The quality of the processes can be observed in various techniques and can be evaluated as the same. Moreover, the quality of the product is mainly dependent on the perception of the customers as well as the stakeholders of the industry.

By the usage of the effective tools it is easier for the Australian Automobile Industry to improve the quality of the products and also increase the satisfaction of the customers and also to gain the significant market shares. The report is based on the study of the market analysis of the potential for the total quality management training within the Australian Automobile Industry. The literature review studies the different aspects for the research including the market analysis of the Australian Automobile Industry, the issues regarding the quality management in the industry, the training for the quality management within the industry and lastly, the improvement for the quality management. Furthermore, by the help of the research it would be easy to understand the potential for the quality management and the training for the same in the Australian Automobile Industry.

Chapter 2: Project Objective

The research goals which help in the analysis of the given subject are expressed as below:

To understand the brief discussion about market analysis in Australian automobile industry.

To expand the knowledge about issues of Quality Management in Australian Automobile Industry

To know the training procedure for Quality Management in Australian Automobile Industry

 To give a suggestion for Quality Management in Australian Automobile Industry

Chapter 3: Project Scope

This report will be focused on the market analysis of the potential for Total Quality Management training among Australian automobile manufacturers.​

Chapter 4: Literature Review

In this segment of the examination, the fundamental comprehension of the potential for Total Quality Management training among Australian automobile manufacturers is talked about by the assistance of various inquiries about and thinks about. The essential insights about the point had been unmistakably talked about to meet the proper information on the undertaking.

4.1 Market Analysis of Australian Automobile Industry

The automobile business of Australia involves many small-scale businesses; they give a very important role in the supply chain procedure. Sales of new cars are high because the companies give a good offer on new cars. So everyone in the industry like wholesaler, manufacture, service agent, dealers is benefited due to increasing the number of the vehicle on the Australian road. But these are some local motor vehicle company are suffered due to increasing the price of petrol over the years (Jayaram, Oke, and Prajogo, 2014). So people of America mostly prefer the imported fuel-efficient vehicle, rather than locally manufacturer motor vehicle.

The threats and opportunities of this industry are:

The movement towards the low consumption full efficient cars and it reduce the importing taxes which helped them in other import entrances.

Due to growing optional wedges, the new passenger cars are selling strongly.

The increasing demand for the new cars is growing the demand for automobile wholesale, services industry, manufacturer, raw material suppliers and the retailers (Jadhav, Mantha and Rane, 2015).

Report of the industry for starting the new business:

There is a boundary to entrance in the Australian automobile industry depend upon the kind of firm. There is a high boundary entrance for the manufacture of the vehicle and the parts of the vehicles. Those who produce the car, they have to invest a huge amount of money to produce a large scale outcome and they have to need a big machinery support to boost the production. For the newcomers of the industry, it is very difficult to arrange the fund and access the new technology. A strong relationship with car produces needed for the component manufacturers, however, it is very difficult to establish this relation for the newcomers only. Retailer of this industry has a minimum barrier to entry in the Australian automobile industry. The main obstacle is settled down with brands that people want to buy (Mooren et al. 2014).

The extra awareness for the Australian automobile industry are:

The scale of the business can be economies.

There is a capacity to take the new innovation quickly.

Create a level of globalization in automobile firm.

4.2 Issues of Quality Management in Australian Automobile industry

Every company has some quality management issue and the automobile industry is not different in Australia. The issues of quality management are discussed below:

The first issue of the automobile manufacturing company is the qualities of the products are managed by a particular department. For an automobile industry that runs their culture throughout the year, is really hard to break (Gianni and Gotzamani, 2015). Indeed even in modern manufacturing company, it shows that their quality management shows a responsibility of a particular division of the company which is quality control department. Sometimes it happens that the concern of the company is the only financial strength, only that companies implement their quality management in level best to buy other floor or the factory for the particular department. These quality management professional needs to know that quality management of a product cannot work in a storehouse. They have to give huge effort to ensure the quality of the products.

The second problem of the automobile manufacturing company is innovation in technology. The company has to always ready to adopt the new technology. In the automobile industry, there are endless innovations, and they have to ready to changes in their system, requirements in machine product, skill and the process (Kale, 2017). Qualities of the products are affected by these changes. For a big automobile company where the worker and managers are inclined towards the changes; however, the administrations of the company look the changes as an extra burden on time and revenue. The old company cannot blur away in light, they know how to gain advantages of their assets and it shows a result a big investment in the business to adopt new technologies.

The third issue in the automobile industry is the upper management of the company is not ready to provide extra time and resources. It shows that the managers are ready to implement new thing because they are concerned about the production and know the importance of quality management. They try to solve the mistakes, stealing the defects, taking the appropriate time and giving some responsibilities to other, so that they can focus on their assignment. Every change takes time to give the boost flow but the upper management did not see the problem to allow the resources to maintain the quality of the products (Gianni and Gotzamani, 2015). In Australian automobile industry, it always shows that the quality of the products only the headache of the quality management department, not the company and they have the place in the company but not undertake the wide responsibility.

The fourth issue of the quality management is increasingly complex in the supply chain. Developing new patterns in Australian automobile industry have constrained the organization to expand their business in the new region. They search for a new place where the cost of the production is low and the availability of raw materials are high and they can easily found they can easily found the skilled labor. Due to the global supply chain are getting more complicated day by day and every business required a supply chain management all the nation to maintain the quality of the product (Oakland and Marosszeky, 2017).

4.3 Training for Quality Management in Australian Automobile Industry

Training for the quality management is necessary for every stakeholder and shareholder working in any industry. But in the case of the Automobile Industry it is important to improve the quality regularly and help the industry to grow and achieve the missions and goals. The effective development in the quality development in the Automobile industry is gained by the proper training which would significantly increase the quality of the products that is to be delivered within the industry. The training session for the improvement of the knowledge regarding the quality management is always essential to enhance the knowledge and provide better application. The training for the quality management also provides basic techniques for the implementation of the different quality models (Muruganantham et al. 2018). Moreover, by the help of the quality management trainings it would be easy for the employees to focus on the compliances as well. The quality management training also enables the industry to reduce the time as well as the cost of the product is also reduced.

The benefits of the quality management are that the training enables the employees to understand the usage of the proper systems and also the core tools which can enhance the quality of the Australian Automobile Industry. By the help of the quality management implementation within the industry successfully it also provides the confidence to the processes that it can be professionally and effectively audited. The processes within the industry become much more efficient and the approach is efficient. Additionally, the quality management training is also capable of playing the significant role in the customer audits and the third party audits as well. There are many tools which could provide an efficient improvement in the quality management as well (Law, 2017). The most important tool which helps in the improvement of the quality management is the Lean Model and the Six Sigma Model. In the current era, globalization is a necessary factor for any industry and the tools to improve the quality management is essentially the same. It has also become necessary for the industries to measure the quality within the processes which are used by the Australian Automobile Industry.

The reason for the training within the quality management processes is mainly due to the satisfaction of the customers as the poor quality would provide an adverse impact on the Australian Automobile Industry. The training sessions for the quality management process within the Australian Automobile Industry are mainly carried out on the basis of different steps. Majorly the steps include the explanation of the quality management in industry, the extensive knowledge on the benefits of the quality management of the industry, the disadvantages of not implementing the quality in the production (Smith and Amin, 2017). Lastly, the training sessions are ended by a short examination which would provide the quality management certificate for the completion of the training session in the Australian Automobile Industry. Additionally, the training session improves the perception of the employees and changes it to the perception of the customers and allows the industry to produce better products and maintain the quality of the industry.

4.4 Improvement for Quality Management in Australian Automobile Industry

The following points help Australian automobile industry to grow their performances.

The company have to look that the quality control of the product should never be stopped in a point, they should orchestrate with the help of different region of the company like design the products or be sourcing the raw material and this thing ended up with the manufacturing of the products, distribution of the products to buyers step and the services of the product. The company has to maintain some integrate key sources and develop a system of the closed-loop quality process between the financial areas of the company (Jasti and Kodali, 2016). These loops encourage them in the value chain and continuously help them to identify the quality issues when the budget is down.

The automobile company needs a strong report from the data. The old procedure of quality management is manual data entry in the spreadsheet, these reports are built with old data and mostly have a number of errors in the report. Nowadays quality management process is so cutting edge and takes analysis and reporting to another level. In new quality management process reports are made from ongoing data and showing the dynamic views of drill-down capability with the help of various data (Ahmad et al. 2014). By using modern quality management reports are made with live data and saved in the cloud so the director can see the report any time and make the better decision in a short time period. So the automobile industries have to go with the new quality management process.

For an automobile business, it always needs a quality management system to grow their business in the world. Using the old method like manually work on paper and spreadsheet has small chances to grow the business. Modern quality management systems are more adoptable. These systems give a detailed framework about the time of starting the business or the time of expanding the business in other area or gives a detailed quality control report in proper time (Boysen et al. 2015). This system helps the business to worth their investment in the business. In this system, data cannot easily lose so any time the company uses the data for practical use. So the Australian automobile companies have to forward their thinning.

The automobile companies have to look for a device which tract their quality of the product on mobile. By using this kind of application organization can easily capture the real-time data or can calculate the data in an easy way. The automobile company can use the visible data in their report to make them more subsequent. This going mobile helps them to show a multidimensional view and more comprehensive report to the stakeholder who sitting far away. Companies have to upgrade their system and using this method (Smith and Amin, 2017).

The companies have created some principles for their quality management system. It is necessary to upgrade their quality management system to stay with the current control.

Chapter 5: Conclusion

From the above study, it can be concluded that the quality management is the most essential aspect for the growth of the industry as a whole. The different sections of the literature review enhanced the knowledge on the Australian Automobile Industry and the quality management training sessions. It is also essential to understand from the report that the use of quality management in the Australian Automobile Industry is important for the globalization of the industry. The major goal of the manufacturer is to achieve a significant standard in the automobile sector to attract the customers and also improve the market shares significantly. Moreover, the literature review in the report mainly emphasizes on the training for the quality management in the Australian Automobile Industry. The Australian Automobile Industry needs to train the employees to achieve the better standards in the automobile manufacturing sector. The report therefore, provides the brief explanation on the potential for the training in the Australian Automobile Industry. However, the implementation of the specific tools to attain the quality management would be necessary such as the Six Sigma and the Lean Model. Furthermore, from the globalization point of view, the quality management is capable of providing much better opportunities for the manufacturers to attain the global quality standards by attracting the investors and also the customers.

References

Ahmad, M.F., Zakuan, N., Jusoh, A., Yusof, S.M. and Takala, J., 2014. Moderating effect of an Asian free trade agreement between Total Quality Management and business performance. Procedia-Social and Behavioral Sciences, 129, pp.244-249.

Bloomfield, G.T., 2017. The world automotive industry in transition. In Restructuring the global automobile industry (pp. 19-60). Routledge.

Boysen, N., Emde, S., Hoeck, M. and Kauderer, M., 2015. Part logistics in the automotive industry: Decision problems, literature review and research agenda. European Journal of Operational Research, 242(1), pp.107-120.

Gianni, M. and Gotzamani, K., 2015. Management systems integration: lessons from an abandonment case. Journal of Cleaner Production, 86, pp.265-276.

Jadhav, J.R., Mantha, S.S. and Rane, S.B., 2015. Roadmap for Lean implementation in Indian automotive component manufacturing industry: a comparative study of UNIDO Model and ISM Model. Journal of Industrial Engineering International, 11(2), pp.179-198.

Jasti, N.V.K. and Kodali, R., 2016. An empirical study for implementation of lean principles in Indian manufacturing industry. Benchmarking: An International Journal, 23(1), pp.183-207.

Jayaram, J., Oke, A. and Prajogo, D., 2014. The antecedents and consequences of product and process innovation strategy implementation in Australian manufacturing firms. International Journal of Production Research, 52(15), pp.4424-4439.

Kale, D., 2017. Sources of innovation and technology capability development in the Indian automobile industry. Institutions and Economies, pp.121-150.

Law, C.M., 2017. Restructuring the global automobile industry (Vol. 4). Taylor & Francis.

Mooren, L., Grzebieta, R., Williamson, A., Olivier, J. and Friswell, R., 2014. Safety management for heavy vehicle transport: A review of the literature. Safety science, 62, pp.79-89.

Muruganantham, G., Vinodh, S., Arun, C.S. and Ramesh, K., 2018. Application of interpretive structural modeling for analyzing barriers to total quality management practices implemented in the automotive sector. Total Quality Management & Business Excellence, 29(5-6), pp.524-545.

Oakland, J. and Marosszeky, M., 2017. Total Construction Management: Lean Quality in Construction Project Delivery. Routledge.

Smith, I. and Amin, A., 2017. Vertical integration or disintegration? The case of the UK car parts industry. In Restructuring the global automobile industry (pp. 169-199). Routledge.

Appendix


Figure: 1
(Source: Jasti and Kodali, 2016)

 


Figure: 2
Source: (Kale, 2017)

 


Figure: 3
(Source: Law, 2017)

 


Figure: 4
(Source: Ahmad et al. 2014)

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